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Answering your questions to ensure your
wedding runs smoothly.
2024
To secure a date, a 30% down payment of the total package is required.
We offer a 3-step payment plan: 30% down payment, 50% one month before the event, and 20% one week before the event.
Cancellation fees may apply. Please contact us for more details.
Yes, we offer a 3-step payment plan to make it easier for you.
The number of edited photos depends on the package you choose. Check our pricelist for details.
We do not provide raw footage or unedited photos as standard, but it can be arranged upon request.
Our editors will select the best photos for editing to ensure the highest quality.
Yes, you can request specific songs for your video. Please let us know at least 7 days before the event.
One round of minor revisions is included. Additional revisions may incur extra charges.
Final photos and videos are delivered in high-resolution digital formats.
Yes, we offer printed photo albums and photo books as part of some packages or as add-ons.
Yes, drone footage is available in certain packages or as an add-on.
It’s best to book as early as possible to secure your date.
Yes, we offer consultations to discuss your plans and answer any questions.
We respect your privacy and will not share your photos or videos without your permission.
Widu creates personal stories that truly reflect your love journey.
By focusing on delivering high-quality results and capturing emotions that relate to your unique story, the memories Widu preserves will leave a lasting impression and can inspire your kids and grandkids in the future.
Each package includes different levels of coverage. Please check our pricelist for details.
The hours of coverage vary by package. Please see our pricelist for more information.
Yes, we can customize packages to fit your specific needs.
Travel and accommodation costs for events outside Malang are additional and can be discussed with our team.
The number of photographers/videographers depends on the package you choose.
Yes, some packages include a second shooter or assistant.
We use professional cameras and equipment to ensure high-quality photos and videos.
We have a backup team ready in case of emergencies.
Yes, we are happy to collaborate with your wedding planner and other vendors.
Final products are typically delivered within 90 days after the event.
Rescheduling is possible but may be subject to availability and additional fees.
We have a flexible policy for unforeseen circumstances. Please contact us to discuss.
Additional costs may include travel, accommodation, and extra hours of coverage.
We retain the copyright, but you have the right to use the photos and videos for personal purposes.
Yes, providing a meal for our team during the event is appreciated.
Guests are welcome to take photos, but we ask that they do not interfere with our work.
Have more questions? Reach out to us [email protected]
